Lolli Queen respects your privacy and personal sphere. The protection and lawful collection, processing and use of your personal data is therefore an important concern for us. To ensure that you feel safe when visiting our website, we strictly observe the legal provisions when processing your personal data and would like to inform you here about our data collection and use.

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This service collects personal data from its users.


Lolli Queen GmbH & Co. KG
Schaevenstrasse 1
50676 Cologne (Germany)


Telephone: 01784734787

Data protection officer: Rosangela da Silva
Email the representative:

You can set up a user account on this service and use the offer of the provider. For this you have to enter access data (mostly username / email address and password) and share them with the provider.

You can provide data that is not necessary for your internet use and still contains information about you. This can be, for example, your address, your date of birth or your marital status.

The provider does not analyze the surfing behavior of users in order to improve its service (for example by analyzing where users stay for a particularly long time or increasingly cancel the use).

Below we inform you in detail about the handling of your data at Lolli Queen.

1. Collection, processing and use of personal data

Lolli Queen collects, manages, processes or uses (“uses”) your personal data in the context of the ordering process, which ends in a purchase, exclusively in the context of German and European data protection law. Personal data is information about the factual or personal circumstances of a specific or identifiable natural person. This includes, for example, your name, your telephone number, your address, as well as all inventory data that you provide to us when you register and create your customer account. Statistical data that we collect when you visit our web shop and that cannot be directly linked to your person are not included here. For example, these are statistics about which pages of our shop are particularly popular or how many users visit certain pages of the Lolli Queen shop. You can visit the Lolli Queen website without providing any personal information. In this way you will remain anonymous – unless you are logged in with your user name and password. We always use the connection data transmitted by your internet browser each time you visit our website, such as the date, length of time on our website, the name of your internet service provider, the website or source from which you visit our website or the name of the requested file without personal reference. This data is only evaluated to improve the offer at Lolli Queen and does not allow any conclusions to be drawn about you personally.

You provide personal information voluntarily, for example when you place an order with us, subscribe to a newsletter, open a customer account or use other, similar functions. Such voluntary information includes your first and last name, your address, your email address, your telephone and / or fax number, your date of birth, your bank details or credit card details or your order history.

LQ uses your personal data for the contractual order processing and any subsequent warranty or complaint processing as well as for customer services, advertising purposes or marketing purposes of the company (e.g. birthday emails). Your personal data will be passed on to the necessary extent to the service providers (transporters, shipping service providers, logisticians, banks) used by LQ in the execution of the order, who in turn are obliged by LQ to treat this data confidentially.

Insofar as we use data for a purpose that requires your consent in accordance with the statutory provisions, LQ will ask you for your express consent. You can of course withdraw your consent to LQ at any time and / or object to future use of your data at LQ.

Unless there are legal retention requirements to the contrary and if you have asserted a right to erasure, your personal data will be deleted if the data is no longer required to fulfill the purpose for which it was stored or if its storage is inadmissible for other legal reasons.

1.1 Advertising by email (newsletter)

LQ uses the so-called double opt-in procedure to send its newsletter. The